INFO

/ SHIPPING & RETURNS 

International shipments sent via DHL, with customer responsible for all import taxes, duties or customs charges. 

  • Free shipping within EU
  • Shipping worldwide - €30 

You have the right to return the received products within 14 days by post. If you would like to return a product, please give us prior notice to mia@bymia.org. Jewellery must be unused, unowned and in their original condition, packing. No returns on custom orders. 



/ WARRANTY & REPAIR 

 One year repair warranty on damages that are not caused by mishandling of the jewellery. For damage not covered by the warranty a paid repair is possible, depending on the damage. Please contact us by mail for details on warranty or repair cases. 



/ TERMS & CONDITIONS 

AREA OF APPLICATION

Our general business conditions, with which our customers agree on the issue of an order, shall apply exclusively. We do not accept dissenting conditions on the part of the customer of third parties, unless we have expressly accepted their validity. All offers in this webshop are directed at the consumer (every natural person finalising the contract in a manner which cannot be assigned to his or her commercial or self-employed occupational activity, §13 BGB). By placing an order you warrant that you are at least 18 years old (or have parents‘ permission to buy from us) and accept these terms and conditions. 


CONCLUSION OF CONTRACT 

Before confirming the order, the customer has the possibility to check and change the order and personal data and can cancel the order if necessary. By completing the ordering process, you make a binding purchase offer concerning the products contained in the shopping cart, and agreeing to our terms and conditions. After placing the order, the customer will receive an automated order confirmation by email. This does not represent an acceptance of the customers order, but represents a confirmation that the order has reached us. The product is officially sold when we confirm the contract via email. In the rare event that the delivery to the buyer is not possible, or if delivery is delayed, the customer will immediately be informed by email. Please be aware that the screen display may differ from the original colours. 


CONTRACTING PARTY 

BYMIA, Kwon, Eun Mi, Strassburger Str. 6D, 10405 Berlin, Email: mia@bymia.org 


CONTRACT STORAGE 

We will save the contract agreement after the contract has been finalized. It is possible to print the order and the given details in the course of the ordering process. Any data relating to orders and the terms and conditions will be sent with the confirmation email to the email address given in the ordering process. 


RESERVATION OF PROPERTY RIGHTS 

Products remain our property until payment has taken place. 


PRICES, SHIPPING COSTS AND RETURN COSTS 

All prices are retail prices excluding value added tax (small entrepreneurs to Section § 19 UStG). Please note that local charges (customs duty, sales tax) can occur, depending on your region and local customs duties. These charges are at your own expense. All prices include shipping and handling costs to EU countries. For countries outside the EU, shipping and handling charges are €30,00. The customer is responsible for all the direct costs of returning the goods.


SHIPPING AND DELIVERY CONDITIONS 

Delivery takes place within the delivery deadline given on the relevant page in regards to the address to which the product is to be delivered. We cannot ship to postbox addresses. Our products are delivered by DHL. For more information on shipping times, please check www.dhl.com or www.dhl.de. If the shipment cannot be delivered due to the specification of an incorrect or incomplete shipping address by the customer, shipping will only be carried out again when the customer pays the additional charges for a second shipping. They must be paid in advance before the second shipping takes place. Upon receiving the goods, the customer is obliged to examine the package immediately for any transport damages and to inform us instantly in writing to enable us to assert any claims. 


PAYMENT 

PayPal

Paypal is an online payment process, that works with a bank account or credit card link. that works via linkage with a bank account or credit card To be able to pay via PayPal you must first have a PayPal account, which can be opened in the process of ordering. Further information on PayPal is available under www.paypal.de.

Creditcard (MasterCard, Visa)

To pay with one of the above mentioned credit cards, it is necessary to choose the relevant card and enter the required details in the relevant fields. 


RIGHT OF REVOCATION 

Instruction of Right of Revocation The customer has the right to return new unworn or unused goods within 14 days. The 14-day-period starts from receiving of the receipt of this instruction (via e-mail), but not before the delivery of the product to the customer. If you would like to make use of your right to return please contact us by mail mia@bymia.org so we can declare the process of the return action consignment. Orders returned without authorization will not be accepted. If a returned item is shipped internationally, please clearly mark the package “Returned Goods”, to avoid any Customs charges. Products must be returned in their original packaging or in other adequate or equivalent packaging that ensures it is protected against transportation damage. The customer is responsible for all damage sustained due to inadequate packaging when returning goods.

Consequences of revocation
In case of withdrawal, we will reimburse all payments received from the customer, including the shipping costs for delivering the product to the customer with the exception of additional costs that may arise when the customer wishes a different method of shipping than the standard shipment (e.g. express shipment), within 14 days from the day on which we receive the communication of withdrawal. Online orders returned will be refunded to the original payment method used for the order. We may withhold the reimbursement until we have received or collected the product back. The customer must return the goods no later than 14 days after having informed us about the decision to withdraw. The customer must pay for the immediate costs of the return shipment. Compensation for lost value has to be made only if the derived use or deterioration is in conjunction with use of the product that goes beyond inspecting the product and its characteristics.

Exceptions from the right of withdrawal: The right of cancellation does not apply to the delivery of goods that are manufactured according to customer specifications or that have been clearly tailored to personal requirements. End of Instruction of Right of Revocation. 


GUARANTEE 

Relevant legal provisions apply in case of defective goods. One year repair warranty on damages that are not caused by mishandling of the jewellery. For damage not covered by the warranty a paid repair is possible, depending on the damage. 


APPLICABLE LAW 

Agreements are governed by the law of the Federal Republic of Germany in exclusion of the UN buying law, as far as no binding international consumer protection law is in opposition. 


CONTRACT LANGUAGE 

Contract language is English. 


FINAL PROVISIONS 

If single conditions be or become invalid, this will not effect other conditions. Should single stipulations be or become invalid, so will none of the other stipulations become invalid. 



/ PRIVACY POLICY 

Liability for Content: 

We make every effort to keep the information on our website current, but accept no liability whatsoever for the content provided. Pursuant to §7 par. 1 of TMG (German Tele-Media Act), the law limits our responsibility as a service provider to our own content on these webpages. According to §§8 to 10 of TMG, we are not obligated to monitor third party information provided or stored on our website. However, we shall promptly remove any content upon becoming aware that it violates the law. Our liability in such an instance shall commence at the time we become aware of the respective violation. 


Liability for Links: 

 Our site contains links to third-party websites. We have no influence whatsoever on the information on these websites and accept no guaranty for its correctness. The content of such third-party sites is the responsibility of the respective owners/providers. At the time third-party websites were linked to ours, we found no grounds whatsoever of any likely contravention of the law. We shall promptly delete a link upon becoming aware that it violates the law. 


Copyrights: 

The content and works provided on these webpages are governed by the copyright laws of Germany. Duplication, processing, distribution, or any form of commercialization of such material beyond the scope of the copyright law shall require the prior written consent of its respective author or creator. 


Data Protection: 

Please be aware that there are inherent security risks in transmitting data, such as e-mails, via the internet, because it is impossible to safeguard completely against unauthorized access by third parties. Nevertheless, we shall safeguard your data, subject to this limitation. In particular, personal information will be transmitted via the Internet only if it does not infringe upon third-party rights, unless the respective party has given its prior consent in view of such security risks. Accordingly, as the website provider, we shall not be held liable for any damages incurred as a consequence of such security risks or for any related acts of omission on our part. We oppose the use of any available contact information by a third party for sending unsolicited advertisements. As the website provider, we reserve the express right to take legal action against unsolicited mailing or e-mailing of spam and other similar advertising materials. 


Personal Information: 

All personal information you provide us with or that we obtain will be handled by BYMIA as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to BYMIA and WooCommerce and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request BYMIA to delete or correct the information held about you. By accepting the Conditions, you agree to the above.